Best customer experience I've had renting a property since moving up to the North East! Matthew was extremely helpful, always kept me and my partner updated during the entire process and was easy to get in touch with, quick response time to our queries too. Made our renting experience completely stress free and even provided us a lovely gift box on our move
Tenant - Owen
EXCELLENT CUSTOMER SERVICE
"
I contacted Carousel and spoke to Matthew to rent a flat and experienced the best customer experience I've had in years.Nothing was too much trouble and unbelievably everything including references and checks were done in one week, exactly from one Saturday to the other I signed and had my keys! The whole experience was so good, I'd actually forgotten
Tenant - CS
FANTASTIC CUSTOMER SERVICE
"
My property became available to re-let having previously being marketed by Liz and her team. Re-advertised promptly. Within 24 hours tenants secured having viewed straight away and paid deposit. References requested and responded to and move in date agreed. Delighted with service provided and so pleased we have peace of mind of new tenancy so quickly and let
Tenant - Rental Property
24 HOUR TURNAROUND
"
Buying your first home can be a little daunting but everyone at Carousel was so friendly and helpful. I would definitely recommend them to anyone. Thanks so much for all your help!
Buyer - Emma
EXCELLENT
"
We found the staff at Carousel to be professional, reliable and informed. Nothing was too much trouble. A very efficient service.
Buyer - Mr & Mrs W
EFFICIENT SERVICE
"
Small but mighty - that’s how I would describe this company and boy were we lucky to find them. Highly recommend, their Customer Service is top notch. They helped us find a rental, when we lived 4000 miles away in USA and moved last summer in the midst of Covid. Liz was absolutely first class. Having met Jonny too who is spot on with the needs of renting it.
Tenant - Jean S
FIRST CLASS
"
Great service from Liz and co would highly recommend if anyone is looking to rent a property or even purchase
Tenant - Craig
HIGHLY RECOMMENDED
"
Sold my house through Carousel Estate Agents. Brilliant service from start to finish. Sold my property within a month. Special thanks to Jonny, Liz and Julie who dealt with my sale. A local business with an amazing service and for an amazing price.
Vendor - Mark
BRILLIANT SERVICE
"
Has been very good services so far. Agents seem to be open to discuss the issues and everything has been managed fast and efficiently.
Tenant - Dmitrij
GOOD SERVICE, HIGHLY RECOMMEND
"
I completed my sale on Friday 23/10/2020 and without the massive efforts of Liz and Julie I would be still awaiting a date!. Julie went above and beyond to make sure the completion went through and kept me informed every step of the way. My stress levels were rising however, Julie reassured me and give detailed feedback re progress. My buyers were so impressed by Liz.
